Reliable communication channels are important for multi-branch businesses. They require real-time coordination, and standard emailing may not be the best way to accomplish that. Voice calls are usually the more effective alternative, which is where SIP trunking comes in.
SIP trunking provides a smooth and cost-effective channel for voice communications. It allows users to make calls over the Ethernet instead of via landline. The channel also allows offices to receive and send calls to outside networks. This gives businesses the ability to make long-distance calls without incurring expensive charges.
A Unified Communications "Trunk"
A Sessions Initiation Protocol provides a direct connection to an ITSP (Internet telephone service provider) and enables users to send VoIP (voice over IP) calls. When applied to multi-office organizations, all branches connect to the central SIP line.
This is similar to traditional phone line set-ups, but without the following additions:
- Telephone hardware
- Installation of landline cables in each branch
- Multiple billing accounts
SIP trunking delivers voice calls over the Internet, which is why there’s no need to install more cables and hardware. It is also easy to add users via a computer or mobile phone app.
A user can receive or make calls using a mobile phone, desk phone or computer. Other useful features are caller ID and international voice and video conferences.
With these benefits, SIP trunking is clearly a practical choice for businesses looking to upgrade their operations. Service provider SIP.us also says that flexibility and cost-effectiveness are the primary reasons why businesses opt for this system.
Challenges to Implementation
The primary requirement for SIP trunking is a stable and high-speed Internet connection. Organizations must be prepared for to supplement their bandwidth needs, if necessary.
Another challenge is security. Although it is possible to hack both, VoIP calls are more vulnerable to tapping than landline calls. Business must, therefore, also implement measures to guard against this.
Lastly, SIP trunking is reliant on electricity. The channel may not be the most practical option for areas where unexpected power outages are common.
By unifying all communication channels via the internet, businesses can make their operations more efficient. They have to commit time and resources to see it done, but it is evident that the future of company communications lies in SIP trunking.